Dotcomslashblog - Latest Comments in WordPress Scares Me Senseless, Apologizes

Re: WordPress Scares Me Senseless, Apologizes

Nils — Wed, 06 Dec 2006 01:15:25 -0000

Wow, that's great man. I'm dazzled by the degree of support by you guys. Hats off. I'm gonna post something quick now ;-)

Re: WordPress Scares Me Senseless, Apologizes

Lloyd Dewolf — Wed, 06 Dec 2006 01:12:51 -0000

Your feed problem should now be fixed. It was a problem beyond my novice abilities, but after I found the bolt, Ryan showed me the tool to use.

Re: WordPress Scares Me Senseless, Apologizes

Nils — Tue, 05 Dec 2006 22:49:49 -0000

Oh, that's cool. So you can always come back under the same username now? Smart move. Thanks for the heads up.

Re: WordPress Scares Me Senseless, Apologizes

Lloyd Dewolf — Tue, 05 Dec 2006 15:15:14 -0000

I am hocked on the way you tell a tale.

I have updated the text in that email message removing the part about "username" because even if it was their only blog, a person no longer loses their account.

Re: WordPress Scares Me Senseless, Apologizes

Nils — Tue, 05 Dec 2006 04:29:51 -0000

Oh yes, plenty of companies here too that are supposed to be big professional conglomerates who are absolute shite at customer care. Classics are utilities (gas and electricity), mobile phone network providers and ISPs. You'd think they'd be the forerunners on this, but no.

I often wonder how these companies (like WP, but other free services too) can actually survive. I guess they can make (are making?) a pile out of consultancy: how to do it right. Hope this kind of corporate culture spreads even more.

As for the switch, I made that very early on, so I guess no nostalgia ever succeeded to grow on me :-)

Re: WordPress Scares Me Senseless, Apologizes

Adem — Tue, 05 Dec 2006 04:22:36 -0000

In my work I'm faced with so many companies who seem to try really hard not to get their customer relations up to an acceptable standard and will never reply to me.

These are companies who I actually pay and when I email them they don't reply until I've emailed them about 5 times, and then when I call they never pick up or return my messages.

It is very poor but I'm tied into original contracts with them, or they are the only people that actually do what I need.

I do like wordpress though, and have one blog with them and one with blogger. I was going to switch completely over but nostalgia prevents that.

Re: WordPress Scares Me Senseless, Apologizes

Nils — Tue, 05 Dec 2006 01:28:27 -0000

Aidan, thanks for dropping by again and for commenting. It is strange, isn't? We're fully aware that we should read stuff before we click something and still we don't always. Must be all that crap we've taken from those Windows dialogues that numbed us.

Smaran, yep, WordPress seem like a really okay lot. I usually get that with BlinkList too, and with 9rules of course. Other companies often are like deaf and mute brutes when it comes to customer care. I hear Apple isn't all what it used to be either?

Lifecruiser, glad you recognize that horrible emotion too. Makes me feel less like a fool. Wordpressed, eh? That's a good one!

Re: WordPress Scares Me Senseless, Apologizes

Mrs Lifecruiser — Mon, 04 Dec 2006 19:56:27 -0000

Ha ha ha... I so recognize that feeling! I've done exactly the same many times - or that sweaty feeling just when it's too late... Horrible...
It was a great answer from them. I'm impressed - or should I say wordpressed..? LOL

Re: WordPress Scares Me Senseless, Apologizes

Smaran — Mon, 04 Dec 2006 14:02:40 -0000

Hey, good job sending that feedback in! The guys at WordPress listen. I e-mailed in once about e-mail subscriptions and got a prompt and informative reply.
FeedBurner's fine, btw.

Re: WordPress Scares Me Senseless, Apologizes

Aidan L — Mon, 04 Dec 2006 13:27:57 -0000

I must say that is a pretty funny story and I am sure it has happened to many other people. I know the feeling though, once you click the button you realise but it’s just too late then. Why is it that we only realise this sort of thing once we have clicked it!! Anyway, well done for pointing it out to them and it would be good to see a change as people could be affected just like you were which would be no good, at all... It’s good to see that your username was ok in the end though!!